Had comfortable stay for 3 nights on the arrival with accommodating staff and stunning location near public transport. I truly enjoyed that the studio included kitchenette. - the bed was comfy and there were a microwave oven, an electric kettle, and refrigerators.

The staff is welcoming and courteous.

I thought having a kitchen in a hotel would be nice.

Badly maintained and outdated. I dont think the photos on Booked.net are of this hotel. My room had a broken window, curtains that didnt shut and the subsidence in the building meant everything was sloping towards the stairwell. Including the "kitchen" this was a wardrobe with a sink and microwave, because of the slope none of the doors would close. The flatscreen tv was a 15" tube tv mounted from the ceiling and no remote. Apparently people kept stealing the batteries, so staff removed them all. W

Great location in a quiet area, making it very comfortable.

We were charged £50 for checking in after 10pm what a joke!!!!!!!!!!!!!!!!!!! Rooms are extremly dated and worn out! No one on reception at 7am to get an iron all round bad experience!!!

The room we were allocated, number 10, had ripped chairs, curtains hanging off the rail and they were torn, poor decoration, and the toilet did not work. We complained and allocated another room number 17 at the top of the building. We could just get up the narrow stairs but there was no way we could get the luggage up there. We returned to reception and met another guest complaining, the lady was in tears. We decided not to stay but they refused to refund the money paid. Bookings.com are now trying to resolve the problem. Probably the worst accommodation we have stayed in

The service at Dylan Apartments Kensington was exceptional. the studio was equipped with a TV and free toiletries, and the bathroom was clean. I had a quite comfortable stay.

This was a really comfortable stay during this visit. The room was newly decorated and the bathroom was modern. It had nice bed and nice views. Our hotel was in a great and absolutely perfect location to Kensington gardens.

location

they are rip off as they chrge 5% on using cards for payment. very small room and need to sqeeeze yourself to get ino toilet and shower.

The rooms here are practical and come with a tidy bathroom, towels, a fridge, and essential amenities.

Location

£10 pounds/24hours for WiFi, sounds too backward. It should be free. The fresh towels provided were full of hairs.

Clean, easy to get to underground station, self contained

lots of stairs which would be difficult with heavy luggage and no lift that I could fine, no tea or coffee sachets in the room, no booklet in room telling you how to use tv, microwave etc

Great location in a quiet area near attractions, close to a tube station and park, making it very convenient.

Truly enjoyed the way our great value for money and newly remodelled studio with a bed was arranged. A microwave oven, an electric kettle and refrigerators were a plus.

excellent location near tube station - good value for money